Company Reviews: Once you’ve checked their reviews, you’ll get a sense of the company’s personality. Not unlike how we choose acquaintances.
Company Longevity: If the company has been in business for a long time, chances are they have exceptional experience and longevity is a good sign of reliability.
Company Products: Choosing a company that uses well-known window and door products from trusted manufacturers is important and selecting one that employs Canadians at its manufacturing plants also help our country’s economy, which benefits all of us.
People want to help other people. It’s the reason reviews have become crucial to businesses. Most companies work hard to ensure excellence in their customer service since customers will report on their experiences, both online and by word of mouth. Companies want you to know them and the positive attributes they’ve built their businesses around. It is also a good idea to see how a window company in your city; in this case, London, ON, responds to an unhappy review. Their response can illustrate the company’s professionalism, as well as their dedication to customer satisfaction.
On a different note: product reviews can be fake.
Forbes business magazine warns that you should consider product reviews with a critical eye. Some online reviews for products, usually generic, are not real. Here are the top fake-reviewed products: headphones, chargers, cosmetics, sneakers, and fitness trackers.
Most fake reviews are usually created for products and services that big corporations sell. Forbes interviewed Saoud Khalifah, founder of Fakespot, which identifies fake reviews. Saoud suggests, “up to 70% of reviews on Amazon are not real.” Amazon and TripAdvisor are two companies inundated with fake reviews. Fakespot analyzes hundreds of thousands of product reviews to find telltale signs reviews are generated by someone who is not a client, including purchasing patterns, grammar, and dates.
Few companies are begun with ill intent. However, cash flow is the killer of new businesses. Yes, a new company may be able to provide you with excellent customer service and a discount, but that can be both a good and bad thing for them and you.
If a company is no longer in business four years later it cannot provide service for any future concerns, which can leave you feeling very alone.
A window and door business must be profitable to ensure their staff can provide long-term excellence in customer service. A company that also installs quality products leads to the perfect recipe for a great business.
Choose an experienced manufacturer with a range of products so you can find one to suit your aesthetics, all while keeping their products energy-efficient, and affordable.
Read more in our post, ‘What You Should Look For When Buying Replacement Windows For Your Home.’
North Star Windows & Doors: A truly Canadian company. Because energy efficiency ratings are improved almost yearly, all products will meet either the previous ENERGY STAR standards or their newest standards, and comply with Canada’s geographical temperature requirements.
Gentek Windows and Doors: A US company with several Canadian manufacturing plants. Because energy efficiency ratings are improved almost yearly, all products will meet either the previous ENERGY STAR standards or their newest standards, and comply with Canada’s geographical temperature requirements.
KV Custom Windows & Doors: A fully Canadian company. Because energy efficiency ratings are improved almost yearly, all products will meet either the previous ENERGY STAR standards or their newest standards, and comply with Canada’s geographical temperature requirements.
